Usually, people think the Front office executive is a women-oriented job role. And many of the organizations who are looking for the front office executives will preferably mention that the job role is for women only.
However, no job roles are meant to any specific gender. Even a lot of men are also working as front office executives in many of the organizations.
Who is a Front Office Executive?
In simple terms, the task of the front desk executive to function as the ‘face’ of the company and be physically positioned at the reception desk to assist anyone that walks through the door of the office.
In order for companies to reach out to the customer or consumer, it is of paramount importance that they have a proper link through which they can get in touch with clients and consumers.
What does a Front office executive do?
The main responsibility of such a Front office executive is to ensure that he or she is able to help anyone in distress and it is important that the front desk executive, who represents the company is polite and cordial at all times so that it doesn’t reflect badly on the company or tarnish the company name.
In addition to being able to speak well, such executives usually are made to wear a uniform and look neat and presentable at all times so as to set a good impression.
Front office executive Job Description
Since Front office executive job roles and responsibilities differ from sector to sector, there is no standard job description for Front office executive roles.
When it comes to a normal company/office depending on the size the job description will be more precise for this role. The front office executives need to interact with the walk-in clients/customers, answering the phone calls, scheduling appointments, booking meeting rooms in the organizations. If it is the start-up then the front office executive should also take some of the responsibility in the accounts department as well. And thus they add extra value to the company.
Depending on the company, the individual is being hired to be a part of, the job description and responsibility may vary greatly. In addition to meeting as well as greeting clients and customers, the front desk executive most often than not is also responsible for the managerial staff as well.
If an individual wish to bag a front-office job at a medical institute, then he or she should have basic training in medical terminology so as to be able to handle the job properly. In addition to that, people skill is essential for an individual since they deal with various kinds of people which will be a major part of their job description.
Salary of a Front office executive
A fresher with no experience can earn a salary of Rs. 100K per annum and one year experience can earn up to Rs. 150K per annum. A 3-year experience can earn up to Rs. 250K per annum.
How can you become a Front office executive
The basic skills of anyone wishing to bag a job as a front office executive are first and foremost, excellent communication skills, good grasp over not merely the English Language but maybe the vernacular as well and also good organizational skills.
People who have a degree in hotel management usually have an edge over the others as they have been trained in how to conduct themselves and how to act in a professional manner at all times. However, besides this, people with a bachelor’s degree in management or even with a degree in spoken English are considered for the position.
It is recommended to join the Spoken English courses if you are someone who is looking to start a career in this field.
Since all companies require front desk executives; therefore, jobs are not scared at all. Contrary to what believing this is a job that is not easy to manage at all and work hours are long and tiring, however, if you have what it takes in terms of skills, then you should certainly try your hand at it because it is indeed a very lucrative field.
Harsha VC is a freelance writer. He is a MA English graduate from the reputed university of India. He writes on different topics on automobiles, banking, travel guides, and organizational roles and responsibilities.